- Eligibility for Refunds
Refunds are available for items returned in original condition and packaging within 5 business days of receipt the item must be unused and not damaged. Refunds will only be issued to the original payment method.
- Refund Process
To request a refund, please contact us at info@cafloapp.com with your proof of purchase. Once your return is received and inspected, a refund will be processed within 5 business days. Refunds will be issued using the original payment method, and you will not be charged any fees for the refund.
- Non-Refundable Items
The following items are not eligible for refunds: Sealed items that are unsealed for hygiene reasons, Products that have been damaged by the customer or used in a way other than intended.
- Partial Refunds
If an item is returned in a condition that prevents full resale (e.g., opened or damaged packaging), a partial refund may be issued based on the condition of the item upon inspection.
For any questions, please contact us at
info@cafloapp.com.
Refund: Customers may return products within (2) days of receipt.
Exchange: Customers may exchange products within (2) days of receipt.
Conditions: Products must be in their original condition, unused, and in original packaging.
Defects: If a product is defective, the store will cover all shipping and return fees.
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